Cleaner

About Us

Choosing to work at Stef & Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion, and opportunity for all.

Our Journey so Far

Stef & Philips began life in 2006 as a traditional family-run lettings agent, servicing private tenants and landlords in North London. But the UK’s urgent need for good quality social housing had a profound impact on our Founder and CEO, Chris Philippou. In 2012 he acted on that need, and we now operate UK-wide with over 3800 accommodation units, 5500 tenants and counting.

By bringing together private investors, local authorities, charities and housing associations in a spirit of trust and a shared commitment to improving tenants’ lives, we’ve created a versatile, end-to-end model that delivers fit-for-purpose accommodation and services – a setting where people can begin to thrive again.

Our full service approach is unique. All work is carried out by dedicated in-house teams to ensure reliable, high-quality service.

The process begins with private or institutional investors looking for a positive social impact. Once we’ve helped them to source and acquire the right property, our construction arm remodels and refurbishes it to our exacting quality standards. We also sign a lease with the investor to handle lettings, management and maintenance, while protecting their capital and yields.

We believe everyone deserves a safe place to call home and right now though  the UK’s housing crisis is getting worse, with homelessness forecast to double over the next 25 years. We’re committed to changing that trend, combining profit with purpose.

Our roots as a family business remain at the core of who we are, as do the values that go with it, and our commitment to helping vulnerable people get the housing help they need.

The Role
As a Cleaner, you will be an integral member of the maintenance team, working to clean the communal areas of our properties, and keeping them to an excellent standard for our tenants.

Main Duties & Responsibilities

• Taking instructions from maintenance department regarding daily schedule of cleaning jobs
• Full clean of communal areas of properties
• Carpet and floor cleaning
• Kitchen cleaning (cupboards/oven/ fridge/cooker/sinks)
• Halls, stairs, and landing cleaning
• Disposing of unwanted items and rubbish
• Notifying Head Office of any repairs needed at property
• Completing jobs with the set service level agreements
• Reporting back to Manager with progress reports and completed jobs including pictures and videos
• Prioritisation of works carried out
• Any other relevant duties as requested by the company
• To comply with S&P policies and to carry out any duties that may reasonably be required.

Skills & Knowledge

• Knowledge and experience working in temporary and emergency accommodation would be highly beneficial
• Experience with managing vulnerable individuals and managing HMO properties
• DBS / Police checked
• Full UK Driving License
• Ability to prioritise workload and work effectively in a high-pressure environment
• Close attention to detail
• Strong administrative skills
• Previous experience in a similar position
• Working on own initiative without close supervision and as part of a team
• Work flexibly to meet the varying demands of the role in order to achieve agreed outcomes

Benefits

• 23 days leave, plus bank holidays
• Additional holiday days for long service – up to 28 days
• Celebration of tenure
• 3 years £500
• 5 years £1000
• 10 years £5000
• Private health insurance with Vitality
• Birthday off
• One well-being day off per year
• Maternity/Paternity Pay
• Pension schemes increase – after 2 years.
• Mental health & wellbeing training through the charity Mind
• Professional Emergency First Aid at work training
• £500 referral scheme for staff who refer a new employee, paid upon passing probation.
• Company payday lunch
• Daily fresh fruit

Diversity & Inclusion

Stef & Philips is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.

We’d be delighted if you tick off all our boxes, but we also believe it’s just as important we tick all of yours. If you think you have most of what we’re looking for but not everything, go ahead and apply. We’d still love to hear from you!

How to Apply:

Complete our online application process by uploading your details here:
https://stefphilips.recruitee.com/o/service-cleaner