Safeguarding and Housing Admin Lead

To lead on safeguarding within the organisation while also managing housing administration and scheduling to ensure seamless service delivery. The postholder will ensure robust safeguarding practices, compliance with legal and policy frameworks, and high-quality administrative support for the housing management team. The role includes the coordination of safeguarding responses, support for housing operations, and overall scheduling efficiency, supporting a safe, responsive, and resident-focused service.

Main Duties & Responsibilities

Safeguarding Leadership

• Review and respond to safeguarding alerts, disclosures, and referrals

• Take appropriate action in line with internal procedures and legal requirements

• Liaise with local authorities, NHS, police, and partner agencies regarding safeguarding cases

• Supervise and support staff with safeguarding concerns or risk management queries

Housing Administration & Scheduling

• Provide admin support to the housing team (emails, diaries, document prep/printing)

• Schedule daily/weekly tasks for Housing Officers (e.g., occupancy and H&S checks)

• Assist with issuing notices for occupancy breaches and support follow-up actions

• Facilitate multi-agency working with social workers, OTs, hospitals, and police

Data Reporting & Audits

• Compile safeguarding and housing performance reports

• Prepare data or findings for internal reports or presentations

• Schedule and track health and safety checks for all properties

Skills & Knowledge

• Strong safeguarding knowledge (children and adults) and experience in case management.

• Excellent administrative and organisational skills.

• Effective interpersonal and communication skills, both written and verbal.

• Ability to work under pressure and manage competing deadlines.

• High proficiency with Microsoft Office and CRM platforms (e.g. Salesforce).

• Experience producing reports and analysing service delivery trends.

• Strong problem-solving, risk assessment, and conflict resolution skills.

• Commitment to continuous learning and development.

Ideal but not Essential

• CIH Level 3 or MCA/DoLS qualification.

• Training qualification to deliver safeguarding training.

Benefits

• 23 days leave, plus bank holidays

• Additional holiday days for long service – up to 28 days

• Celebration of tenure

  • 3 years £500

  • 5 years £1000

  • 10 years £5000

• Private health insurance with Vitality

• Birthday off

• One well-being day off per year

• Maternity/Paternity Pay

• Pension schemes increase – after 2 years.

• £500 referral scheme for staff who refer a new employee, paid upon passing probation.

• Company payday lunch

• Daily Fresh fruit